Please read the following privacy guidelines carefully. When you access and use the Friendly Hills Bank website, you indicate your acknowledgement and acceptance of the privacy guidelines below. This website and/or the privacy guidelines may change without any prior or subsequent notice to the user.
Online Banking Security
At Friendly Hills Bank we take security very seriously. The latest methods in Internet system security, as upgraded from time to time, are used to increase and monitor the integrity and security of our system.
Internet security does not rely on technology alone. Without everyone's participation, all the security systems and technology in the world are worthless. You must treat your User ID and password with the same care as a debit card and PIN. In addition, you must make sure that no one is physically watching when you enter your password. If you are logged in to the service, be sure to log off of the service and exit the browser when you leave the computer unattended. You should also take standard precautions to keep your system clean and free from viruses that could be used to capture password keystrokes and financial information.
If you should have additional questions regarding security of our internet site, Please visit our site at www.friendlyhillsbank.com or contact us at 562-947-1920.
How We Handle E-Mail
Friendly Hills Bank's website is public and not password protected. When any person visits our website, the Bank may collect certain basic information, such as how many people visited the site and what pages were visited. All of the information gathered at our website is general. Friendly Hills Bank uses this general information to determine: (1) which parts of the website are most popular, (2) how people access the site, (3) how it can improve the content of the web pages, and (4) how service can be improved to our clients.
The Bank's website includes the capability to correspond with the Bank. This e-mail is not a secure form of communication. It is recommended that you do not send e-mail messages containing any personal, private or sensitive information, such as account numbers, mother's maiden name, user ID's and/or passwords. This e-mail correspondence should be for the purpose of asking general questions of a non-sensitive and non-confidential nature. For your security, we do not accept instructions for the operation of your accounts by Internet e-mail. Friendly Hills Bank will collect the e-mail addresses of those who correspond with the Bank via e-mail and any information that is provided to the Bank.
The accuracy of the information Friendly Hills Bank maintains is very important. If you believe we have information about you that is incorrect, outdated or incomplete, or if the information you think is wrong appears on a statement or notice from us, you should call us at (562) 947-1920. We will look into the matter and correct our records as appropriate.
Information That We Collect
When you visit our website, we receive and collect certain information about you. The information that we receive and collect depends in part on what you do when you visit our website. You may be able to imporve your experience on our website when you tell us who you are - for example, by applying for products or services, conducting transactions online, making inquiries, or requesting further information about a product or service.
Some of the information you may submit is personally identifiable information. Personally identifiable information is information that identifies a particular person. Examples include your name, phone number, address and social security number. You may be able to browse our website without submitting any personally identifiable information.
We may use this information for a number of purposes, for example, to better service your requests and/or inquiries, monitor website usage and/or performances, improve the customer experience of our website or conduct aggregate analyses on usage patterns.
We currently do not process or comply with any web browser's "do not track" signal or other mechanisms that provides the ability to disable online tracking of individual users who visit our website or services.
Hyperlinks to other Internet resources are furnished as a convenience to our clients. Once you click on a link, you will be leaving Friendly Hills Bank's website and accessing an independent website. The Bank does not warrant or endorse the products, services or information provided on or through any independent website, nor are the Bank's privacy policies or security procedures applicable when you link to any such website. Rather, if you have privacy, security or quality concerns, you should inquire of the operator of the independent website and you should always use up-to-date "computer virus" protection whenever you use the Internet.
To provide better service and a more effective website, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our web page server. These cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address.
Protecting our Children
At Friendly Hills Bank we do not knowingly solicit data from children and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
Products & Services
This website, and the products and services that are described or offered through the website, can be amended in whole or in part or terminated at any time. Users of the website shall have no right to expect the continuation of any part of the website nor any products and services that are described or offered through the website. Some products and services may not be available in all geographic areas. Your eligibility for particular products and services is subject to final determination and acceptance by the Bank.
All information submitted by you via this website may be used by the Bank in any manner that complies with the applicable laws and regulations, and, the policies of the Bank.
All express and implied warranties are expressly excluded and disclaimed. Without limiting the generality of the preceding sentence, the Bank disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The information and materials contained as part of this site are provided on an "as is" and "as available" basis. The Bank does not warrant the accuracy, adequacy or completeness of this information and materials, and it expressly disclaims liability for errors or omissions in this information and materials.
Limitation of Liability
In no event shall the Bank be liable for any damages (including without limitation any direct, indirect, special, incidental, or consequential damages), losses or expenses arising in connection with the website, the use of the website, or the inability of anyone to use the website. The Bank shall also not be liable for any damages, losses, or expenses that arise in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, or computer or system failure, The Bank shall not be liable for such damages, losses or expenses even though it or its representatives are advised of the possibility of such damages, losses, or expenses.
The Bank or a third party vendor owns the copyright to the pages and the screens displaying the pages that appear on this website.
Trademarks and Service Marks
The Bank or a third party vendor owns the claim trademark and service mark rights contained in the pages.
We may make changes to this policy at any time. All notices we furnish to you may be sent by mail addressed to the last address shown in our records for you within the time frames required under state or federal law.